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NCC & SIM Block

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What is the real solution? I bought a sim and to the best of my understanding, I did  register it right in the shop of the service provider.

The service provider officer advised that I wait for one hour to be able to use the line.

Now after 48 hours, every time I switch on the phone to make a call, the only message is that I need to link my NIN which I have done from inception.

What do I do again and shouldn't there be an alternative to this?